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Cash Drawer Cannot Closed

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If your Cash Drawer cannot close firmly as before, you may refer to the step below to figure out how to solve the problem

Step 1: You can remove the tray from the cash drawer to check whether there is something stuck inside the cash drawer. Please remove it if there is something stuck in the cash drawer and try again.

(View video below for better understanding) 

Step 2: If you cannot find anything stuck in the cash drawer, you may need to check on the lock inside the cash drawer whether it’s enabled or disabled. Have a look at the video below for another possibility that could cause the cash drawer cannot close firmly. 

(View video below for better understanding) 

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