fbpx

Customer Loyalty Solution

EQuip Reward is the customer loyalty solution that your business needs to engage your customers. Our customer loyalty solution integrates seamlessly with your POS System & eCommerce platforms. Tuning your customers into your fans become so easy!

Edgeworks CRM Reward App

All-in-one Digital Customer Loyalty Solution

EQuip Reward helps you increase sales, turn your customers into fans & streamline your operation. 

Stay Connected

Engage your customers with our loyalty reward platform anytime, any place. Scalable backend allows you to push promotions & rewards to your customers at your fingertips. Create irresistible offers & increase your sales right away. 

Omnichannel Experience

Designed to focus on Retailers and Food industries. No need to synchronise your data anymore as our customer loyalty reward platform provides a seamless experience for both your customers & businesses.

Make It Easy

No fuss in setting up. You can choose to adopt the web portal mode & mobile app or both. Implement according to your customers’ choice. Our loyalty reward platform is compatible to all the major browsers, Android & iOS phones. 

The Power To
Build Your Business

“63% of high-performing marketers are already using loyalty program platforms to engage their customers.”

Customers are unique. We must offer our best value to the best customers in order to maximize loyalty & profitability.

Feature Highlights

  • Centralised customers data management
  • Compatible to iOS, Android & web browsers
  • Membership profile management
  • Membership rewards management
  • Member stored-value module
  • Special event trigger module
  • In-app ordering 
  • In-app credit card payment
  • Integration with EquipPOS & eCommerce platforms
  • Business Insight with analytics & reports

The Mobile App & Web Browser Experience

Membership Module
  • Members can sign up using mobile number, email address (with OTP, without the need to remember password)
  • Members can view their stamps, points, vouchers
  • Members can redeem voucher using points
Ordering Module
  • Merchant can set up different promotions to engage members
  • Create gift card/ voucher
  • Stamps, points or voucher redemption program
Promotion Module
  • Members can place order directly from the CRM app
  • Members can link their credit card to the CRM app and make in-app payments

Integrated with Edgeworks POS System

Centralized Database
  • Members’ data stays synchronised with our EquipPOS regardless of where they make purchases, be it directly in-store or via the CRM app
Checkout Using CRM App
  • Members can checkout using the CRM app by scanning the QR code
  • Redeem points or vouchers can also be done at the counter

Merchant Backend Management Made Easy

Analytics & Business Insight Dashboard
  • Understand your members’ engagement through the use of Analytics. You can plan smarter strategies for your next marketing campaigns.
Membership Management Module
  • Membership tier with different benefits at each tier
  • Membership Renewal, Upgrade, and Downgrade
  • Paid membership with benefits
  • Auto upgrade membership by total purchase amount at certain period
  • Auto-renew Membership by points
  • Auto downgrade Membership upon Expiry 
  • Members suspension & removal
Specific Event Trigger Module
  • Member Birthday
  • New Signup
  • New Signup First Purchase
  • New Referral Signup
  • New Referral First Purchase
  • Membership Upgrade/Downgrade
  • Award Vouchers to one or multiple members
  • Award Points to one or multiple members

Contact Us For Demo Now

Let’s us help you to grow your business today!

By submitting this inquiry form, you agree that Edgeworks Solutions Pte Ltd may collect, use and disclose your personal data, as provided in this inquiry form, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website here). Please visit our website for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

Contact Us

Singapore office:

2, Kallang Avenue,#08-10, CT Hub, Singapore 339407.

Tel: +65 6750 4498
Email: sales@edgeworks.com.sg

 

Indonesia office:

Jalan Imam Mahbud No. 11,Blok A6, Lantai 2,
RT 02 / RW 05,
Duri Pulo, Gambir 10140,
Jakarta Pusat, Indonésia.

WhatsApp WhatsApp Us