Customer Loyalty Program Software
Deliver unforgettable experiences with the customer loyalty program from Edgeworks — EQuip Rewards.
EQuip Rewards helps you turn everyday transactions into meaningful moments. Give your customers more reasons to return, refer, and rave—without changing how you do business.
Why Loyalty Matters
In Singapore’s competitive retail and F&B market, a customer loyalty program can be the difference between one-time buyers and lifelong advocates.
You work hard to attract customers. But in a world of endless options and short attention spans, loyalty isn’t guaranteed—it’s earned. Your brand’s real value? It’s how remembered and appreciated your customers feel after every visit.
From points-based rewards to tailored campaigns, you’ll retain more customers, grow their lifetime value, and boost repeat business—all backed by data.
We align with Enterprise Singapore’s support for local SMEs in digital transformation, helping brands build stronger relationships and compete smarter.
EQuip Rewards
How Our Customer Loyalty Program Works
Loyalty shouldn’t feel like a gimmick. Your customers want to feel seen, valued—and rewarded for choosing you again and again.
Edgeworks EQuip Rewards simplifies the loyalty experience for both businesses and customers:
Earn Points Automatically: Customers earn points with every purchase—no manual tracking needed.
Personalise Rewards: Offer discounts, freebies, or exclusive perks that actually excite your audience.
Plug-and-Play Integration: Seamless setup with your POS, ensuring fast adoption and minimal disruption.
Track & Improve: Get real-time data on customer behavior and campaign performance.
Whether you’re a retailer or restaurant, our customer loyalty program helps you connect with repeat customers and stand out in a saturated market.
Features That Build Loyalty
Not all loyalty programs are created equal. Yours should feel like a VIP pass, not a punch card.
Customizable Campaigns
Run promos that fit your business rhythms, like off-peak deals or birthday surprises.
Mobile & Digital-Ready
Your customers are on the go—your loyalty program should be too.
Segmentation & Targeting
Speak to your top spenders differently from first-timers.
Data-Driven Decisions
Stop guessing. See what drives repeat visits and scale it.
Real Results That Speak Volumes
Edgeworks EQuip Rewards isn’t just another loyalty system—it’s a results-driven engine trusted by local businesses across Singapore.
Here’s what businesses have achieved with our rewards platform:
- 45% growth in repeat purchases – Customers are coming back more often, building long-term value.
- 32% increase in average transaction value – Rewards motivate customers to spend more per visit.
- 32% boost in customer retention – More loyalty, less churn. Your customers stick around for good.
According to customer loyalty statistics in Southeast Asia, personalized rewards significantly improve retention—and EQuip Rewards makes it easy to deliver just that.
1. What is the Edgeworks Customer Loyalty Program?
Edgeworks Solutions Customer Loyalty Program or EQuip Rewards is a comprehensive digital loyalty program software that offers a variety of features to help businesses increase sales, improve operations, and turn their customers into raving fans.
2. What are the benefits of the loyalty program?
EQuip Rewards is a powerful tool designed to boost your business. It can enhance customer retention, increase revenue, and improve brand loyalty. By offering exclusive rewards, discounts, and incentives to your customers, you can foster long-lasting relationships and ensure they keep coming back for more.
3. How does a customer loyalty program help my business grow?
A well-structured customer loyalty program can be a game-changer for your business. It encourages repeat purchases and higher spending from your existing customers, resulting in increased revenue. Moreover, it also helps attract new customers who are drawn to the rewards and perks of your loyalty program, further expanding your customer base. Read how customer loyalty programs can revolutionise your business.
4. Can the loyalty program be customised to align with my business goals and brand identity?
Yes, absolutely. Our Customer Loyalty Program or EQuip Rewards is highly flexible and customisable. We work closely with you to tailor the program to your specific business goals and brand identity. This ensures that the program aligns perfectly with your vision and objectives.
5. Will this program help me gather valuable customer data?
Yes, EQuip Rewards includes data collection and analysis tools. By gathering information about your customers’ behavior and preferences, you can make more informed decisions, tailor your marketing strategies, and enhance the overall customer experience.
6. How can I get started with the Edgeworks Customer Loyalty Solution for my business?
Getting started is simple. Reach out to our team to discuss your business’s unique needs and goals. We’ll work with you to create a customised loyalty program that aligns with your vision and starts driving growth for your business.
7. Can customer EQuip Rewards be used across multiple locations or online?
Many customer loyalty programs are designed to be used across multiple locations or online, allowing customers to earn and redeem rewards regardless of where they make their purchases.
8. Is the EQuip Rewards loyalty program only for retail businesses?
No, the EQuip Rewards loyalty program is not exclusive to retail businesses. It can be implemented by various industries, including hospitality, travel, finance, and entertainment, to reward and retain their customers.